Voicemail Initial Setup Instructions
Connect to your Voicemail Account
Dial in to the voicemail system
From your Extension:
Press the Voicemail button ("Msgs" softkey or envelope icon button).
From another Whitman Phone:
Dial your 4-digit extension
Press [*] when Voicemail Answers
Enter your ID (4-digit extension of your phone)
Press the [#] Key
From Off Campus:
Dial your 7-digit phone number
Press [*] when Voicemail Answers
Enter your ID (4-digit extension of your phone)
Press the [#] Key
Enter the default PIN. If you do not know the default PIN please contact the WCTS HelpDesk at x4976.
Press the [#] Key
When prompted to record your name, record your name ONLY.
You will then be prompted to record a personal greeting.
Then you should be prompted to change your PIN. Set a strong PIN, which must be at least 4 digits.
If you are not prompted to change your PIN you can go to the settings menu afterwards and change it.
Finally you will asked if you want to be listed in the Directory on the voicemail system.
Recording and Enabling a Greeting
You can record your standard, busy and alternate greetings by phone. Greetings can be enabled or disabled.
Enabled—the greeting is available for the appropriate situation. When a greeting is enabled but not recorded, voice mail plays a pre-recorded greeting.
Disabled—the greeting is unavailable for voicemail to play, but the recording is not erased.
You can enable or disable only your alternate greeting by phone. Note that the alternate greeting overrides the standard greeting when enabled.
Log in and Change your Greeting(s)
Follow the "Connect to your Voicemail Account" instructions above to log connect and log in.
Be sure to use your new PIN as the temporary one will no longer work.
Press [4] then [1], then [1] again to enter into the greetings configuration system.
After voice mail plays your current greeting, either:
Press [1] to re-record it.
Press [2] to enable or disable your alternate greeting.
Press [3] to record the busy or alternate greeting, and then re-record it.
Use these keys if you re-record a greeting:
Press [8] to pause or resume
Press [#] to end recording
Press [*] to cancel or back up
Press [0] to end recording
When you are done press [*] until you are logged out of the system to save the changes.
Log in and Change your PIN
Follow the "Connect to your Voicemail Account" instructions above to log connect and log in.
Press [4] then [3], then [1] again to change your PIN.
When you are done press [*] until you are logged out of the system to save the changes.