Making sure your Zoom client is up to date is important. Zoom frequently updates the Zoom Client for Meetings with new new features and bug fixes. Keeping your Zoom client up to date is not always automatic. It is recommended you check for updates ONCE PER WEEK.
Methods of updating the Zoom Client for Meetings
- Preferred methods - Updating Zoom is DIFFERENT on a Mac versus a PC.
- Mac: Navigate to the applications folder and open Whitman Self Service. You can install the latest version from there. Shortcut to finding Whitman Self Service on a Mac - hold down the "command" key and "space bar" at the same time to open Spotlight, type in Whitman Self Service, click on All and scroll down till you find Zoom.
- PC: Launch the Zoom application, then right-click on the Zoom icon in the System Tray (you may have to click on the carrot ^ to show all icons in the System Tray). Select Check for Updates in the context (right click) menu. If there is an update, you will be presented with a window similar to the one below. Click on the Update button. Once you click update it may take a little while for it to download, but then it will install and restart the Zoom Client. After it has updated you can proceed to Login as normal with your SSO Login.
** If your computer does not have the Zoom Application Installed please contact the HelpDesk **
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