This article is for Cisco Phones, not Zoom Phones.
Note: If you haven't already done so, please activate your voicemail account.
Print-friendly versions of this page: Full-Page Sheet (.pdf), Voice Mail Wallet Card (.pdf)
Connecting to Your Voicemail
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- Press your “voicemail” button: an envelope icon (hard-key) or “msgs” (soft-key)
- Enter your pass-codeyour PIN, then press [#].
From Other Phones
- Call the voicemail system:
- On-campus – x5788
- Off-campus – 509.527.5788
- Wait the voice to pick up, then press [*]
- When asked for “ID” enter your extension-#, then press [#].
- Enter your pass-codeyour PIN, then press [#].
Main Menu
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Available at the end of each message:
| [1] Repeat Message | [2] Save Message | [3] Delete Message |
| [4] Reply to Message | [5] Forward Message | [6] Mark as New |
| [7] Skip to Previous Message | [8] - | [9] Message Properties |
| [*] Exit | [0] Help | [#] Skip to Next Message |
Playback Options
Available during message playback:
| [1] Repeat Message | [2] Save Message | [3] Delete Message |
| [4] Slow-down Playback | [5] Change Volume | [6] Speed-up Playback |
| [7] Jump Backward 3 sec. | [8] Pause Playback | [9] Jump Forward 3 sec. |
| [*] Cancel Playback | [0] Help | [#] Skip to End of Message [#][#] Skip to Next Message |
Forwarding a Message
- Skip to the end of the message [#].
- Press [5].
- You will be prompted to enter an introduction to the greeting. When you are done press [#].
- You will then be prompted to enter the name of the person you are forwarding the message to.
- Follow the prompt to use the keypad on the phone to spell out their name or...
- Press [#][#] to enter “numeric” mode
- and enter the extension-# to forward the message to.
Setting your Out of Office message
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Article's contents last updated Feb 14 2017 by Mike Hubbard.