You may find that when you have set up and begun your videoconferencing session, using Google Meet or Zoom, that you don't hear sound coming from your headphones or speakers, or that your mic isn't working. There can be many reasons for this, and we'll explore a few on this page.
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- click the kebab menu
, and select "Use a phone for audio."
- In the window that pops up, enter the number of the phone you want to use, answer your phone, and enter "1" when prompted.
- At the bottom of the conference window, you should now see "Phone Connected".
- If you lose connection during the meeting, click "Reconnect" at the bottom of the page.
- If you close the Google Meet window on your computer or tablet, your audio connection via your phone will continue. That is, you'll still be able to hear the meeting, even if the window closes. If you rejoin the meeting, your audio phone connection will show as another participant in the meeting.
Updating your browser and applications
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