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General Multi-Factor information and a list of protected services can be found here.

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The Duo Mobile app is a secure app designed to protect your privacy.

Your protected data and your passwords are never transmitted to the Duo two-factor system; only your username is transmitted to facilitate the two-factor authentication process.

Duo Mobile has no more access or visibility into your phone than any other app. Duo Mobile cannot:

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1. Instead of selecting "send me a push -- select "enter a passcode"
2. from that screen click "text me new codes"
3. you will receive a receive a set of 6 codes that 10 codes to your registered cell phone number.

These codes can be stored in a secure location for later use

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After you use all of these codes, you will automatically be sent another list of 10 codes.

You can generate a new list at any time by following the three steps above – all previous codes will expire as soon as you generate a new list.

Can I use my office phone to verify login?

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If your previous device was configured for an iCloud or direct Google Play backup, the Duo app on your new phone may offer to restore your setup.  If not, you simply need to add your new phone as an additional device.

To add your new device - start by connecting to a Whitman MFA service - for example: <https://my.whitman.edu> enter your Whitman username and password to login

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Please contact the Information Security Office <iso@whitman.edu> to discuss your situation and coordinate which second factor solution will work best.

I am/will be traveling internationally.  What should I be aware of?

You have three options:

1. If you have WIFI or Cellular access on your smartphone, use the app as you always have using the PUSH function.
2. If you do NOT have WIFI or cellular access on your smartphone, open the installed Duo app, tap  SHOW on the Whitman account, and use the 6-digit passcode instead. The passcode will change with each use.
3. If you do not have a smartphone or will not be taking one with you, please stop by the WCTS Help Desk to checkout a keychain fob for use while you are abroad.

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