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  1. Open the the Cisco AnyConnect Secure Mobility Client

  2. Type: vpn.whitman.edu in the blank box and then click Connect

  3. Type in your Whitman username

  4. Type your Whitman password (the same password you use for logging into myWhitman)

  5. Type in the desired Duo MFA method in to the Second Password field:

    1. “push” will send a push notification to the Duo Mobile App. Review the request and select “Approve” to log in

    2. “phone” will call your registered cell phone (you can also use phone2 to call your second device, if registered)

    3. “sms” will have a set of passcodes texted to your registered cell phone

      1. Note: when using this option, the initial login will fail. After you have received the passcodes, use the passcodes option

    4. enter the passcode you received by any of these options:

      1. using the sms option

      2. the passcode displayed on your Duo fob

      3. the temporary passcode given to you by the Help Desk

      4. a self-generated passcode (see this article about backup codes).

    5. For questions about Multi-Factor Authentication, see the Multi-Factor FAQ article.

  6. Click OK

  7. Respond to the second factor as appropriate.

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