Making sure your Zoom client is up to date is important. Zoom frequently updates the Zoom Client for Meetings with new features and bug fixes. Keeping your Zoom client up to date is not always automatic. It is recommended you check for updates ONCE PER WEEK. 

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• Launch the Zoom application
• Right-click on the Zoom icon in the System Tray (you may have to click on the carrot ^ to show all icons in the System Tray).
• Select Check for Updates in the context (right click) menu.
• If there is an update, you will be presented with a window similar to the one below. 
• Click on the Update button. Once you click Update it may take a few moments for the new updates to download and install.
• Following the installation, your zoom client will restart which at that point you can log in via your SSO Login.

 MAC USERS ONLY:

• Navigate to Whitman Self Service Menu by bringing up your Spotlight Search Bar (hold "command" key and "spacebar" at the same time and type Whitman Self Service)
• Open Whitman Self Service
• In the Left Hand Column - Find Browse and click on the carrot icon 
• Select Applications
• Find Zoom - Click Install

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• Go to Whitman Self Service - Under Browse
• In the Left Hand Column - Find Browse and click on the carrot icon
• Click on Help Desk
• Find Uninstall Zoom - Click on it
• Then click on All under Browse again in In the Left Hand Column - Find Browse and click on the carrot icon 
• Select Applications
• Find Install Zoom - Click on it Install

** If your computer does not have the Zoom App Installed please contact the HelpDesk **

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