General Multi-Factor information and a list of protected services can be found here.
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If your previous device was configured for an iCloud or direct Google Play backup, the Duo app on your new phone may offer to restore your setup. If not, you simply need to add your new phone as an additional device.
To add your new device - start by connecting to a Whitman MFA service - we suggest logging into WCTS Web Help Desk <https://whd.whitman.edu>enter your Whitman username and password to login
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The Duo Mobile app is a secure app designed to protect your privacy.
Your protected data and your passwords are never transmitted to the Duo two-factor system; only your username is transmitted to facilitate the two-factor authentication process.
Duo Mobile has no more access or visibility into your phone than any other app. Duo Mobile cannot:
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More information can be found here: https://help.duo.com/s/article/4683
I don't want to use my phone; or
My phone is not compatible with the app.
The Duo Mobile app is the preferred mechanism for verifying logins – as it is the most secure and the most convenient.
However, if choose not to – or cannot – use your smartphone for this verification step – we will provide you a key fob that will generate a one-time-use passcode whenever the Duo multi-factor verification is presented.
The fob functions even when there is no wifi or cellular connection available.
Please contact the Information Security Office <iso@whitman.edu> to discuss getting a fob and for the documentation specific to using the fob for verification.
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