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Multi-factor authentication (MFA) is the process of identifying users by validating two or more “factors,” or characteristics that are unique to that user.

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The WCTS Help Desk or the Information Security Office can answer any questions you may have.


Current List of Protected Services:

Once your account has been enrolled in the program, the following services will ask for a second factor:

  1. Web Help Desk
  2. PathwaysU
  3. TerraDotta
  4. Presence
  5. PeopleAdmin/SimpleHire
  6. Business-Secure terminal server
  7. Millennium terminal server
  8. Blackboard terminal server
  9. various IT-related servers and applications (system administration roles)



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