If you need to transfer exchange sensitive information to external (or internal) customers -- , you should only use approved, secure mechanisms.
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If you need to send (or receive) file attachments that contain sensitive information, Whitman College maintains a service that allows you to accomplish this – it is called ShareFile.
This mechanism allows you to expire download links and get notifications when someone downloads or uploads a file attachment.
Use cases: sending tax forms to a previous employee, requesting a form, application, or application PDF scan that may contain SSN, etc.
Instructions can be found here: <link to KB how-to> Secure File Exchange
Secure Text Exchange
If If you need to send short messages that contain sensitive information, Whitman College recommends the third party serivce service called One Time Secret.
This mechanism only allows the "secret text" to be viewed once - it self-destructs after access.
Use cases: sending someone the initial password for activating an account, etc.
Instructions can be found here: <link to KB how-to>
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