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Your office computer will be running either Windows XP or 7, 8, 10, or Mac OSX.
To log on to the computer, just enter the credentials as prompted. The username and password are your Whitman username and password that you received upon arrival at Whitman. These credentials are 'case sensitive' so capital letters must be entered as capitals. If you forget your password, contact the Help Desk (x4976 or helpdesk@whitman.edu) for assistance in resetting it. This log on process will also be required to access lab, library, and many smart classroom computers.
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- Security & Updates: Information on specific topics such as backing up, virus protection, passwords, updates, and more.
- Email: Setting up and using your Whitman email account. Topics include forwarding your email to another address and setting vacation messages.
- netFiles: What netFiles is and how to use the service. To access netFiles directly, go tohttps://netfiles.whitman.edu.
- Network File Storage: All about storing files on the Whitman servers. This includes information on how to access your K: drive.
- Printing: Instructions on how to print from your computer.
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For details on how to use your account, please see our Email support section.
Can WCTS provide hardware, maintenance, and repair for my home computer?
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- For Apple products, visit the Apple Store for Education.
- For Dell products, visit the Dell Online Store.
- Locate the Higher Education heading.
- Follow the link labeled Faculty, Students, & Staff Personal Purchases. You do not need a special ID number, just follow the link provided for entering the Dell Store without an ID number.
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Scanners are available in numerous locations around campus, including the WCTS training room (Olin 180) which is available for you as a workspace when workshops are not in session. General access scanners are located in the Library, Olin computer lab (Olin 165), Maxey lab (Maxey 107), Science 127, and the Hunter Multimedia lab. For information on setting up and using printers and scanners, please see our Printing guide.
The Hunter Multimedia Lab also offers access to more advanced equipment such as slide scanners, film printers, CD burners, camcorders, and more (see the WCTS packet for details). Some departments have equipment such as scanners and specialized printers available in departmental labs as well. Contact the WCTS Help Desk (x4976 orhelpdesk@whitman.edu) if you need information about equipment availability.
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WCTS equipment is normally on a five year replacement cycle. You will be contacted when your machine is slated for replacement. If you have concerns or computer needs, talk to to Joelle Chavre, she can tell you more about procedures for requesting equipment.
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WCTS offers training workshops on a regular basis. The workshop schedule is available on-line through the WCTS web page at http://wcts.whitman.edu/training/ Training and Workshops. You can register for workshops, or arrange for individual one-on-one consultation.
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For general information about using Whitman phones, see our Campus Phone & Voicemail pages.
Who do I contact for help with Datatel?
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